Privacy Policy

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Privacy Policy

The privacy policy lays down the ways in which we collect and protect information, and the way you can control your personal information.

Your use of any of our digital properties, such as our websites and mobile apps, is subject to the specific terms of use.

What we collect:

We gather and keep information you provide via our digital properties and in our stores.

This information includes:   

  • Phone number
  • Name
  • Postal address
  • Email address
  • Card number and other payment data
  • Your member ID

In certain scenarios, we may also collect such things as:

  • Driver’s license number, Social Security Number, location information, lifestyle and demographic and information, Medical and health insurance information, fingerprints, survey responses.
  • Information you give us about others

Name and address of a gift recipient, or the name or contact details of someone who comes to pick items for you at a store. We use this data for the specific reason you provide.

  • Information from other sources

This includes third parties that assists us expand, update and analyze our identity and records of new customers, and give products and services that may interest you.

  • Information collected automatically online
  • Your browsing behavior on our website
  • MAC address
  • IDFA, a randomly generated number)s.
  • The type of browser or device you’re using
  • Your IP address
  • The URLs of the websites you visited prior to visiting our site

We may allow third-party service providers to gather and process information from our digital properties. We may share personal information with those providers or some interest-based advertisers.

  • Location information

Some of the digital properties that we have may gather your location to help you search for one of our stores, use special mobile functionality within some of these stores, or provide you with assisting messaging in our mobile app. We also use this information to ascertain whether to provide you with information, content and notices that may be needed by law based on your location. has no control over your device’s configurations.

  • Store cameras

Our stores may use cameras for operational purposes, such as measuring traffic patterns, asset protection and securing and improving our business.

  • Reviews and other content you provide

Our websites offer publicly read blogs or community platforms. Anyone who accesses these areas may collect, read or use the information you provide.

How we use the information we collect:

  • To customize your experience by recognizing you on our digital properties
  • Fulfilling requests and orders for services, products or information
  • Processing returns, refunds and exchanges
  • Tracking online orders
  • Delivering and installing items
  • Advertising/Marketing products and services
  • Doing research and analysis
  • Managing our Credit Card program, including card usage and service
  • Identifying and preventing fraud and other illegal activity
  • Complying with valid legal necessities, contractual obligations, relevant industry standards, and our policies.

How we share your information does not share your personal information for monetary gains. We share your information with parties to perform services for:

  • Delivering packages and fulfilling orders
  • Scheduling and performing product installations
  • Providing technical support and customer care
  • Sending marketing communications and advertising services
  • Personalizing the customer experience
  • For subscription services
  • For research and analysis
  • Credit card payments
  • Detecting fraud and illegal activities

How we protect your information?

We use different security measures designed to safeguard the confidentiality of your information.

Protecting children’s privacy

We do not purposely collect or solicit personal details from children under 13 years of age without the consent from their parents. If we know that we have collected such information from a child under 13, we will promptly delete it.

Social media features

Our website comprises procedures to share and interact on social media via features such as a “share this” button or “thumbs up” button or other interactive programs that run therein. These features may collect your IP address of the page visited on our website and may set cookies to enhance the function properly.

Privacy Policy updates

As we and our customers grow and evolve, we may require to update our Privacy Policy from time to time. As and when we make any changes, we will notify you by email or by posting a notice on this website prior to the change becoming effective.

About Us

As Real Geeks technicians we take legitimate pride in our accomplishments, years of fruitful experience as well as millions of satisfied customers across the globe.

Contact Us

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Phone: +1-864-453-1717

Privacy Policy


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